Intellectual Property Policy

1. Ownership of Intellectual Property

All content available on this Website, including text, photographs, images, graphics, logos, product descriptions, page designs, videos, audio, data compilations, and software, is owned by , its licensors, or the applicable rights holders.

This content is protected by the New Zealand Copyright Act 1994, the Trade Marks Act 2002, and other applicable New Zealand and international intellectual property laws.

Unauthorized reproduction, modification, publication, distribution, display, transmission, or commercial use is prohibited.

2. Trademarks

The trademarks, service marks, logos, business names, and trade names displayed on the Website belong to or their respective third-party owners.

Nothing displayed on the Website grants users any licence or right to use these marks without the prior written consent of the applicable owner.

3. Limited Licence

We grant you a limited, revocable, non-exclusive, non-transferable, and non-commercial licence to access and use the Website for personal shopping purposes.

You may not:

• Resell or commercially exploit the Website or its content;

• Reproduce, modify, distribute, publish, or create derivative works from Website content without authorization;

• Copy or use account or customer information for the benefit of another party;

• Use crawlers, robots, scrapers, or similar data-extraction tools without authorization;

• Remove copyright, trademark, or other ownership notices;

• Use the Website in a manner that infringes our intellectual property rights or the rights of another person.

This licence will automatically terminate if you breach this policy or any other applicable terms.

4. User Content

If you submit comments, reviews, photographs, feedback, suggestions, or other content to the Website, you grant a non-exclusive, worldwide, royalty-free, transferable, and sublicensable licence to use, reproduce, adapt, publish, translate, display, and distribute that content for the purposes of operating, promoting, and improving our services.

This licence applies only to the extent permitted by applicable law and does not transfer ownership of your content to us.

You confirm that you have the rights and permissions necessary to submit the content. You must not submit:

• Content that infringes another person’s copyright, trademark, privacy, publicity, or other rights;

• Unlawful, fraudulent, defamatory, threatening, abusive, obscene, or discriminatory material;

• False or misleading information;

• Viruses, malicious code, or other harmful technology;

• Another person’s personal information without proper authorization.

We may remove or restrict access to content that violates this policy, applicable law, or another person’s rights.

5. Reporting Intellectual Property Infringement

If you believe that content available on the Website infringes your copyright, trademark, or another intellectual property right, please send us a written notice containing:

• Your full name and contact information;

• Identification of the protected work, trademark, or other right;

• Identification and location of the allegedly infringing material on the Website;

• An explanation of why you believe the use is unauthorized;

• A statement confirming that the information in your notice is accurate;

• Confirmation that you are the rights holder or are authorized to act on the rights holder’s behalf;

• Your physical or electronic signature.

Please send the notice to:

Email: service@mail.sovgyn.com

We may request additional information reasonably necessary to review the report. Where appropriate, we may remove or restrict access to the reported material and notify the person who submitted it.

Submitting a false or misleading infringement report may result in legal responsibility. Please ensure that your report is complete and accurate.

6. Prohibited Uses

You may not:

• Violate applicable law or this policy;

• Access or attempt to access restricted areas of the Website without authorization;

• Use automated tools to collect Website content or data without permission;

• Introduce viruses, malicious software, or harmful code;

• Interfere with the security, availability, or operation of the Website;

• Impersonate another person or misrepresent your relationship with another party;

• Use Website content for unlawful or unauthorized commercial purposes.

7. Disclaimer and Limitation of Liability

The Website and its content are provided on an “as available” basis. Although we make reasonable efforts to maintain accurate and reliable content, we do not guarantee that the Website will always be uninterrupted, error-free, or free from harmful components.

To the fullest extent permitted by applicable law, will not be liable for indirect, incidental, special, or consequential losses arising from unauthorized use of the Website or reliance on its content.

Nothing in this policy excludes or limits any responsibility that cannot legally be excluded or limited under applicable New Zealand law, including any applicable rights under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986.

8. Changes to This Policy

We may update this policy to reflect changes in our services, business practices, or legal requirements.

The revised policy will be posted on this page with an updated effective date. Continued use of the Website after an update constitutes acceptance only to the extent permitted by applicable law.

9. Contact Us

If you have questions about this policy or wish to report a potential intellectual property infringement, please contact us:

Email: service@mail.sovgyn.com